Stephen is a service engineer at BIB Ophthalmic Instruments. Read on to find out about a day in his working life. Every day is different, depending on whether I am in the office or out visiting customers. On an office day I answer service phone calls, offer advice, provide technical solutions and product user advice and respond to email enquiries. I also book jobs for customer site visits across the UK. Journey planning plays a big part for me. On…
